Diana Falica, the Water and Sewer Collector is available from 8:30 to 4:00 Monday through Friday at 46 Main Street, Franklin, NJ 07416. She can be reached by calling 973-827-9280 x 117 and can assist you with water and/or sewer billing or payment questions.

Brian VanDenBroek, Supervisor of the DPW Division of Water and Sewer can be reached at 973-827-7060. Mr. VanDenBroek can assist you with any questions you have regarding water meters, water/sewer connections or to report a water main leak or sewer line blockage.

Water
0-5,000 gallons = Minimum charge $50.00
Each additional 1,000 gallons = $4.75 per 1,000

Sewer
$167.00 per quarter

Please be advised that the State of New Jersey does not allow the collector to acknowledge postmarks as payment dates when sending your payment, either via USPS, FEDEX, UPS, through your bank online, etc. Your payments must be received in the collector’s office on or before the 10th of the month in which it is due. The collector is not responsible for any payments lost through the mailing process. If your payment is lost in the mail, you are still responsible for the payment and any interest incurred. Accounts with prior year delinquencies are subject to tax sale.

Failure to receive a bill does not exempt you from paying your bills or interest due on any delinquencies. If you feel you have not received your bill, it is your responsibility to check the status of your account. You can check the status of your account online or by calling the collector. 

Please note: For the convenience of our customers, a drop-box is located by the front steps of the Municipal Building. 

Rental Properties:

The payment or non-payment of any tax and/or utility bills are the sole responsibility of the property owner, even if a tenant occupies the property. Delinquent charges are a lienable charge and subject to the Tax Sale Law N.J.S.A 54:5.

The Franklin Borough Water & Sewer Department accepts in-person and online credit card payments as well as online E-Check payments using the link above. 

PLEASE NOTE: There are fees associated with paying your bill online as well as in-person credit card payments. The fee for all debit and credit card payments will be approximately 2.95% of your total bill. If you are paying via E-Check/ACH, there is a $1.95 convenience fee.

(Quarter 1) Due Date February 1st
Covers October-December

(Quarter 2) Due Date May 1st
Covers January-March

(Quarter 3) Due Date August 1st
Covers April-June

(Quarter 4) Due Date November 1st
Covers July-September

All Requests for a final meter reading must be emailed to waterbill@franklinborough.org

Requests are to be made at least 3 business days PRIOR to closing. Please include the property address to be read, closing date, and an email to send the final bill to.

Having trouble paying your water/sewer bill?

The State Low Income Household Water Assistance Program (LIHWAP) can help you pay arrears for your water and sewer bills. The program may also be able to help address tax liens due to water and sewer arrears. To get more information and apply, go to https://www.nj.gov/dca/dhcr/offices/lihwap.shtml or call NJ211.

2024 Water Quality Report (for the year 2023)

2023 Water Quality Report (for the year 2022)

2022 Water Quality Report (for the year 2021)

2021 Water Quality Report (for the year 2020)

2020 Water Quality Report (for the year 2019)

2019 Water Quality Report (for the year 2018)

Per Ordinance No.7-2008, all delinquent water bills over 30 days will be subject to termination of water service.

Shut offs will resume on March 17th, 2025

If you have any questions regarding the status of your water bill, please call Diana Falica, Collector, at 973-827-9280 x 117